State Farm® Insurance Agent Shayne Laughlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
laoutlaws9
November 8, 2025
5
out of
5
rating by laoutlaws9
"Working with Shayne Laughlin - State Farm has been an excellent experience from start to finish. Shayne and her team consistently provide top-notch customer service—they’re responsive, friendly, and always go the extra mile to make sure every question is answered. What really stands out is Shayne’s team and their exceptional knowledge and professionalism. They take the time to explain coverage options in a way that’s easy to understand, ensuring you feel confident and informed about your decisions. It’s clear they genuinely care about their clients and their needs. If you’re looking for an agent who’s both knowledgeable and genuinely dedicated to helping you find the right protection, I highly recommend Shayne Laughlin and her team at State Farm!"
Logan Miller
November 7, 2025
5
out of
5
rating by Logan Miller
"Amazing team. Always super friendly and easy to communicate with!"
Gwendolyn Duhon
November 6, 2025
5
out of
5
rating by Gwendolyn Duhon
"Jami was very professional and courteous. She explained all of the services that I would receive and has stayed in contact since our meeting. She did an excellent job."
Pinu Patel
November 6, 2025
5
out of
5
rating by Pinu Patel
"Jami was so helpful to work with. She communicated great and was able to lower our insurance pricing by almost half. She looked into it herself for us and I would never have known if she hadn’t been doing this and going above and beyond to make this happen. She worked quick and did exactly what we needed. Definitely recommended"
Philip Forsyth
November 6, 2025
5
out of
5
rating by Philip Forsyth
"Great people who understand quality work and results. Very helpful!"
Elizabeth Laughlin
November 6, 2025
5
out of
5
rating by Elizabeth Laughlin
"The service from the staff and agent at Shayne Laughlin State Farm is very impressive! They are delightful when you call or go into the office. They put in 100% effort to make sure they answer your questions or help you when needed. After Hurricane Laura hit, Shayne took on tasks that needed to be escalated and handled it with professionalism and got answer for me. I’d recommend this agency and staff to anyone!"
Cason Conner
November 6, 2025
5
out of
5
rating by Cason Conner
"Great atmosphere and great people. Highly recommend getting with Cole!"
Colin Laughlin
November 6, 2025
5
out of
5
rating by Colin Laughlin
"nicest people you’ll meet in your life"
Dorothy Domingue
November 6, 2025
5
out of
5
rating by Dorothy Domingue
"Amy was very helpful and took care of our needs today"
We responded:
"We’re glad to hear that Amy was able to assist you and take care of your needs today. Providing helpful and attentive service is our priority. If you need anything else, please feel free to reach out! Warm regards, Shayne and Team"
Tracey Wilson
November 6, 2025
5
out of
5
rating by Tracey Wilson
"Amy Delano has been an absolute dream to work with. She is extremely knowledgeable helpful patient and willing to go that extra mile. Thanks for all ya'll have done for me."
We responded:
"We’re thrilled to hear that Amy Delano has been such a knowledgeable, helpful, and patient support for you. Going the extra mile for our clients is what we strive for every day. We truly appreciate your trust and are always here if you need anything else! Warm regards, Shayne and Team"
Kaylee Johnson
November 6, 2025
5
out of
5
rating by Kaylee Johnson
"We love everyone at Shayne’s office, especially Amy!"
We responded:
"We’re delighted to hear how much you appreciate everyone at Shayne’s office, especially Amy. Our team takes great pride in providing excellent service, and your support means a lot to us. If you ever need assistance, please feel free to reach out anytime. Warm regards, Shayne and Team"
Corey Broussard
November 6, 2025
5
out of
5
rating by Corey Broussard
"Always attentive in customer service. Amy and all the team, are always prompt and willing with getting my questions answered and services met."
We responded:
"We truly appreciate your recognition of Amy and the entire team’s attentiveness and promptness. Ensuring your questions are answered and your needs are met is our top priority. Please don’t hesitate to reach out whenever you need assistance—we’re always here to help! Warm regards, Shayne and Team"
Richard Murphy
November 6, 2025
5
out of
5
rating by Richard Murphy
"Great insurance agency. Very friendly People work there. The building and the environment is absolutely beautiful."
We responded:
"We’re so glad to hear that you enjoy both our team and our office environment! Creating a friendly atmosphere and welcoming space is important to us. Thank you for your support, and if you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Myra Escobedo
November 6, 2025
5
out of
5
rating by Myra Escobedo
"Perla has been a fantastic help with all my insurance needs, and I’ll definitely recommend her to anyone!"
We responded:
"It’s wonderful to hear that Perla has been such a fantastic help with your insurance needs. Your recommendation means a lot to us. If you ever need further assistance, please don’t hesitate to get in touch! Warm regards, Shayne and Team"
Captain Rhodes
November 5, 2025
5
out of
5
rating by Captain Rhodes
"Excellente"
We responded:
"We’re glad to hear you had an excellent experience! If there’s anything we can assist you with, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Beryl Romero
November 5, 2025
5
out of
5
rating by Beryl Romero
"Love our agents, always quick and eager to assist us."
We responded:
"We’re happy to hear that our agents have been quick and eager to assist you! Providing responsive and dedicated service is very important to us. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Tiffany Taylor
November 5, 2025
5
out of
5
rating by Tiffany Taylor
"I receive exceptional experience with Shayne Laughlin State Farm Agency , especially working with Carol. She goes above and beyond! Carol provided the best customer service, giving me many quotes until I found the perfect fit for my needs. Her dedication is evident, and I appreciate that she keeps in consistent contact. If you're looking for an agency with great customer service and an agent who genuinely cares, this is the place!"
We responded:
"We’re thrilled to hear about your exceptional experience with Carol and our agency! Her dedication to finding the perfect fit for your needs and maintaining consistent contact truly reflects our commitment to great customer service. Thank you for your trust and kind recommendation. If you ever need anything else, please don’t hesitate to reach out. Warm regards, Shayne and Team"
andrew
November 5, 2025
5
out of
5
rating by andrew
"I have good experiences with Shayne Laughlin State Farm insurance. The people I’ve interacted with have always been very straightforward and understand the customer’s desire to balance reasonable price and sufficient coverage. I don’t get the idea that I’m merely a way for them to get money. I recommend this business."
We responded:
"We’re grateful for your thoughtful feedback and recommendation! It’s important to us that our clients feel valued and receive the right balance of coverage and price. Knowing you feel respected and well-served means a lot. If you ever have questions or need assistance, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Paola Moreno
November 5, 2025
5
out of
5
rating by Paola Moreno
"Excelente atención y servicio!! 100% recomendada."
We responded:
"¡Gracias por su excelente opinión! Nos alegra mucho saber que tuvo una gran experiencia y agradecemos sinceramente su recomendación al 100%. Si alguna vez necesita algo, no dude en contactarnos. Saludos cordiales, Shayne y su equipo Thank you for your excellent feedback! We’re thrilled to hear you had a great experience and truly appreciate your 100% recommendation. If you ever need anything, please don’t hesitate to reach out! Warm regards, Shayne and Team"
Amber Jenkins
November 5, 2025
5
out of
5
rating by Amber Jenkins
"Just a text away!!! This team is always helpful!! Mrs. Carol would go beyond and above for you!!!"
We responded:
"We’re so happy to hear that our team is always just a text away and ready to help! Mrs. Carol truly goes above and beyond for our clients, and your recognition means a lot to us. If you ever need anything, please don’t hesitate to reach out! Warm regards, Shayne and Team"
Mia Owens
November 4, 2025
5
out of
5
rating by Mia Owens
"The most wonderful group of hardworking ladies & gents!! So happy and helpful always!"
We responded:
"We truly appreciate your kind words about our hardworking team! It’s wonderful to hear that you find us happy and helpful. We’re always here to support you whenever you need us! Warm regards, Shayne and Team"
Jud Guillory
November 4, 2025
5
out of
5
rating by Jud Guillory
"It’s a pleasure dealing with such professionalism that Shane’s agency delivers. I have been with State Farm for many years and her staff and service provided is top notch… I would highly recommend them for all your insurance needs."
We responded:
"We’re honored to have earned your trust over the years! Delivering top-notch service with professionalism is what Shayne and the entire team strive for every day. Thank you for your high recommendation. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Stefani Firmin
November 4, 2025
5
out of
5
rating by Stefani Firmin
"Great office. Great people. Always helpful!"
We responded:
"We appreciate your kind words! It’s wonderful to hear that you find our office and team helpful. We’re always here to assist you whenever you need us. Warm regards, Shayne and Team"
Patricia Talbot
November 4, 2025
5
out of
5
rating by Patricia Talbot
"I’ve appreciated my time with Shayne Laughlin’s agency. Her customer service team is top-notch and consider their job to take care of me of extreme importance. My Customer Relations expert (she really is) Carol is very thorough to find out my needs and strives to offer me every opportunity to save costs while offering me great coverage. Hopefully there aren’t emergencies but I do feel protected and cared for if need arises. Thank you!"
We responded:
"We truly appreciate your thoughtful feedback and trust in our agency! It’s wonderful to hear that Carol and the entire customer service team make you feel cared for and well-protected. Providing thorough, cost-effective coverage and peace of mind is our priority. If you ever need anything, please don’t hesitate to reach out. Thank you for being a valued part of our State Farm family! Warm regards, Shayne and Team"
Lacey Richey
November 4, 2025
5
out of
5
rating by Lacey Richey
"The office staff and Shayne are helpful, always going above and beyond to ensure coverage is appropriate and cost efficient."
We responded:
"We appreciate your feedback and are glad to hear that Shayne and our office staff consistently go above and beyond to provide appropriate and cost-efficient coverage. Your satisfaction is very important to us, and we’re always here to help with any of your insurance needs. Thank you for trusting us! Warm regards, Shayne and Team"