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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Rhoden

December 9, 2025

5  out of  5
rating by Patrick Rhoden
"They saved me about $70 a month on a Home and Auto bundle thank you!"
We responded:
"We’re so happy to hear that we were able to save you about $70 a month on your Home and Auto bundle! Helping our clients find the best value while maintaining great coverage is what we strive for. If you ever need anything else, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Shawana Simon

November 14, 2025

5  out of  5
rating by Shawana Simon
"I have been a client with Shayne Laughlin State Farm for 10 plus years.. today I was faced with a challenging situation… I called the office & at the other end of the call , A young lady named Amy answered… She asked me how I was doing. I told her I’m having a rough day… I explained my situation .. Amy Said no worries. I’ll be happy to Assist you, she gave me several resolutions.. As I ventured into a few of my resolutions, I ran up against an issue .. Amy was still ready to assist me.. Amy said do not worry I will speak with Shayne and we will move forward to resolve your issue .. Five minutes later, I received a call from Amy stating it was all worked out.. I am overjoyed … Amy and Shane are my knight and shining armor Of rescue today.. Throughout all of the years I have been with Shayne Laughlin group they have always came through when I truly needed their assistance. Stop by and visit with them you will not be disappointed !! if you are looking for new insurance are looking 👀 to change your insurance provider give them a call ☎️ … Amy and Shayne Thanks again. !!! ✅🙏👋❤️🙏🙏❤️"
We responded:
"We are truly touched by your heartfelt story and grateful for your long-standing trust in Shayne Laughlin State Farm. Amy and Shayne are dedicated to supporting our clients through every challenge, and it’s wonderful to hear how they were able to assist you promptly and compassionately during a difficult time. Your kind words mean the world to us, and we’re honored to be your “knight and shining armor.” Thank you for recommending us so warmly. If you ever need anything else, please don’t hesitate to reach out—we’re always here for you! Warm regards, Shayne and Team"
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Camila Ruiz

November 11, 2025

5  out of  5
rating by Camila Ruiz
"Always very helpful with any questions given. Try to answer and responded quickly. Excellent service."
We responded:
"We appreciate your feedback and are glad to hear that you find our team helpful and responsive. Providing excellent service and timely answers to your questions is very important to us. If you ever need further assistance, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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laoutlaws9

November 8, 2025

5  out of  5
rating by laoutlaws9
"Working with Shayne Laughlin - State Farm has been an excellent experience from start to finish. Shayne and her team consistently provide top-notch customer service—they’re responsive, friendly, and always go the extra mile to make sure every question is answered. What really stands out is Shayne’s team and their exceptional knowledge and professionalism. They take the time to explain coverage options in a way that’s easy to understand, ensuring you feel confident and informed about your decisions. It’s clear they genuinely care about their clients and their needs. If you’re looking for an agent who’s both knowledgeable and genuinely dedicated to helping you find the right protection, I highly recommend Shayne Laughlin and her team at State Farm!"
We responded:
"Thank you for sharing such a wonderful and detailed review! We’re honored to hear that your experience with Shayne and the team has been excellent from start to finish. Providing knowledgeable, friendly, and attentive service is at the heart of what we do, and it means a lot to know you feel confident and cared for. Your recommendation truly means the world to us. If you ever need anything, please don’t hesitate to reach out—we’re always here to help! Warm regards, Shayne and Team"
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Logan Miller

November 7, 2025

5  out of  5
rating by Logan Miller
"Amazing team. Always super friendly and easy to communicate with!"
We responded:
"We’re so happy to hear that you find our team friendly and easy to communicate with! Providing a welcoming and approachable experience is very important to us. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Gwendolyn Duhon

November 6, 2025

5  out of  5
rating by Gwendolyn Duhon
"Jami was very professional and courteous. She explained all of the services that I would receive and has stayed in contact since our meeting. She did an excellent job."
We responded:
"We’re pleased to hear that Jami provided professional and courteous service, and that she took the time to explain everything clearly while staying in contact. Your satisfaction is very important to us. If you ever need further assistance, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Pinu Patel

November 6, 2025

5  out of  5
rating by Pinu Patel
"Jami was so helpful to work with. She communicated great and was able to lower our insurance pricing by almost half. She looked into it herself for us and I would never have known if she hadn’t been doing this and going above and beyond to make this happen. She worked quick and did exactly what we needed. Definitely recommended"
We responded:
"We’re thrilled to hear that Jami was able to provide such helpful and dedicated service, saving you nearly half on your insurance! Going above and beyond to find the best solutions for our clients is what we strive for every day. Your recommendation means a lot to us. If you ever need anything else, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Philip Forsyth

November 6, 2025

5  out of  5
rating by Philip Forsyth
"Great people who understand quality work and results. Very helpful!"
We responded:
"We appreciate your kind words! It’s wonderful to hear that our team’s commitment to quality work and helpfulness has made a positive impact. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Cason Conner

November 6, 2025

5  out of  5
rating by Cason Conner
"Great atmosphere and great people. Highly recommend getting with Cole!"
We responded:
"We’re glad to hear you enjoy the atmosphere and our team! Cole truly appreciates your recommendation. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Colin Laughlin

November 6, 2025

5  out of  5
rating by Colin Laughlin
"nicest people you’ll meet in your life"
We responded:
"We’re honored by your kind words! Our team strives to provide not only excellent service but also genuine kindness. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Dorothy Domingue

November 6, 2025

5  out of  5
rating by Dorothy Domingue
"Amy was very helpful and took care of our needs today"
We responded:
"We’re glad to hear that Amy was able to assist you and take care of your needs today. Providing helpful and attentive service is our priority. If you need anything else, please feel free to reach out! Warm regards, Shayne and Team"
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Kaylee Johnson

November 6, 2025

5  out of  5
rating by Kaylee Johnson
"We love everyone at Shayne’s office, especially Amy!"
We responded:
"We’re delighted to hear how much you appreciate everyone at Shayne’s office, especially Amy. Our team takes great pride in providing excellent service, and your support means a lot to us. If you ever need assistance, please feel free to reach out anytime. Warm regards, Shayne and Team"
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Corey Broussard

November 6, 2025

5  out of  5
rating by Corey Broussard
"Always attentive in customer service. Amy and all the team, are always prompt and willing with getting my questions answered and services met."
We responded:
"We truly appreciate your recognition of Amy and the entire team’s attentiveness and promptness. Ensuring your questions are answered and your needs are met is our top priority. Please don’t hesitate to reach out whenever you need assistance—we’re always here to help! Warm regards, Shayne and Team"
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Richard Murphy

November 6, 2025

5  out of  5
rating by Richard Murphy
"Great insurance agency. Very friendly People work there. The building and the environment is absolutely beautiful."
We responded:
"We’re so glad to hear that you enjoy both our team and our office environment! Creating a friendly atmosphere and welcoming space is important to us. Thank you for your support, and if you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Myra Escobedo

November 6, 2025

5  out of  5
rating by Myra Escobedo
"Perla has been a fantastic help with all my insurance needs, and I’ll definitely recommend her to anyone!"
We responded:
"It’s wonderful to hear that Perla has been such a fantastic help with your insurance needs. Your recommendation means a lot to us. If you ever need further assistance, please don’t hesitate to get in touch! Warm regards, Shayne and Team"
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Beryl Romero

November 5, 2025

5  out of  5
rating by Beryl Romero
"Love our agents, always quick and eager to assist us."
We responded:
"We’re happy to hear that our agents have been quick and eager to assist you! Providing responsive and dedicated service is very important to us. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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andrew

November 5, 2025

5  out of  5
rating by andrew
"I have good experiences with Shayne Laughlin State Farm insurance. The people I’ve interacted with have always been very straightforward and understand the customer’s desire to balance reasonable price and sufficient coverage. I don’t get the idea that I’m merely a way for them to get money. I recommend this business."
We responded:
"We’re grateful for your thoughtful feedback and recommendation! It’s important to us that our clients feel valued and receive the right balance of coverage and price. Knowing you feel respected and well-served means a lot. If you ever have questions or need assistance, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Paola Moreno

November 5, 2025

5  out of  5
rating by Paola Moreno
"Excelente atención y servicio!! 100% recomendada."
We responded:
"¡Gracias por su excelente opinión! Nos alegra mucho saber que tuvo una gran experiencia y agradecemos sinceramente su recomendación al 100%. Si alguna vez necesita algo, no dude en contactarnos. Saludos cordiales, Shayne y su equipo Thank you for your excellent feedback! We’re thrilled to hear you had a great experience and truly appreciate your 100% recommendation. If you ever need anything, please don’t hesitate to reach out! Warm regards, Shayne and Team"
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Jud Guillory

November 4, 2025

5  out of  5
rating by Jud Guillory
"It’s a pleasure dealing with such professionalism that Shane’s agency delivers. I have been with State Farm for many years and her staff and service provided is top notch… I would highly recommend them for all your insurance needs."
We responded:
"We’re honored to have earned your trust over the years! Delivering top-notch service with professionalism is what Shayne and the entire team strive for every day. Thank you for your high recommendation. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Stefani Firmin

November 4, 2025

5  out of  5
rating by Stefani Firmin
"Great office. Great people. Always helpful!"
We responded:
"We appreciate your kind words! It’s wonderful to hear that you find our office and team helpful. We’re always here to assist you whenever you need us. Warm regards, Shayne and Team"
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Lacey Richey

November 4, 2025

5  out of  5
rating by Lacey Richey
"The office staff and Shayne are helpful, always going above and beyond to ensure coverage is appropriate and cost efficient."
We responded:
"We appreciate your feedback and are glad to hear that Shayne and our office staff consistently go above and beyond to provide appropriate and cost-efficient coverage. Your satisfaction is very important to us, and we’re always here to help with any of your insurance needs. Thank you for trusting us! Warm regards, Shayne and Team"
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Shawna Chapman

November 4, 2025

5  out of  5
rating by Shawna Chapman
"I have always had excellent service. Everyone at this office is very friendly and helpful. They always go above and beyond to make sure I am taken care of."
We responded:
"It’s wonderful to hear that you’ve consistently received excellent service from our friendly and helpful team! Going above and beyond to take care of our clients is something we truly value. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Worth Shelton

November 4, 2025

5  out of  5
rating by Worth Shelton
"I can not recommend Shayne Laughlin State Farm enough. Perla, did an amazing job helping me get life insurance. We were able to come up with a plan that will be of huge benefit to my family should something happen unexpectedly. Thank you Perla. You’re a goot one!!"
We responded:
"We’re so grateful for your heartfelt recommendation! Perla is thrilled to hear your kind words and is dedicated to helping families like yours find the best coverage. It’s wonderful that you have a plan in place to protect your family’s future. Thank you for trusting us, and if you ever need anything else, please don’t hesitate to reach out. Warm regards, Shayne and Team"
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Candace Lee

November 3, 2025

5  out of  5
rating by Candace Lee
"Super helpful, patient & thorough. I couldn’t ask for a better insurance company to do business with. Carol is the rep that helped me today, the kindest soul!"
We responded:
"Thank you so much for your wonderful feedback! We’re so glad to hear that Carol provided you with helpful, patient, and thorough service. She truly is a kind soul and we’re grateful to have her on our team. Your trust means a lot to us, and if you ever need anything else, please don’t hesitate to reach out! Warm regards, Shayne and Team"
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Carolyn Landry

October 26, 2025

5  out of  5
rating by Carolyn Landry
"Jami and Leslie are both a pleasure to work with. Very helpful and informative. I would definitely recommend them for your insurance needs. :)"
We responded:
"We’re thrilled to hear that working with Jami and Leslie has been a positive experience. They truly appreciate your recommendation and are always here to provide helpful and informative service. If you ever need anything else, please don’t hesitate to reach out! Warm regards, Shayne and Team"