State Farm® Insurance Agent Shayne Laughlin

"The entire staff at Shayne Laughlin’s office is great. But Perla is especially fantastic. I can’t even list all the ways she has helped me. But most recently, she has gone above and beyond to help me take care of some changes with life insurance. She even drove to meet me so I could sign documents. I highly recommend Perla and Shayne Laughlin-State Farm!"

"Outstanding Performance and services!"

"Super polite, helpful and honest people! A pleasure to do business with without having to stepping outside of your own home or work."

"Had a great office experience everyone always makes me feel so happy when I'm having a bad day"

"Best State Farm Agency in Lake Charles. If you want great service ask for Ms. Perla. Personable and knowledgeable, Always helpful any time of day."

"My favorite insurance ladies! Jami is always taking great care of us."

"Excellent customer service from a knowledgeable team who are always willing to help. I highly recommend them to provide all your insurance needs. They ARE there when you need them most."

"Perla Puente is the best and my go to person for all thing’s insurance. Perla not only gave us different options, she spent her time explaining and making sure we understood the differences between them. She made us feel like family and not just a client. Ask for Perla for all your insurance needs."

"We are very pleased with our State Farm Insurance! Carol is the best please contact her if you are in need of insurance. She has been amazing in helping us to get the best policies possible!!"

"Best Insurance Agency around! Incredibly friendly & knowledgeable staff. Always there to help when I have questions & need help with my policy. If your thinking of switching your provider or getting insurance for the first time I definitely recommend them! 10/10"

"Worked with this office and their were incredible. Recommend to ask for Jami Marras, she is awesome, would go up and beyond to help, very responsive and understandable of the customer needs. Great Team!!"

"I love working with Shayne and Kerri! They take care of everything in a timely and professional manner!"

"Shayne Laughlin State Farm and her team are THE BEST! Always go above and beyond! Love them all but Mrs. Carol Guillory is my go to ALWAYS! Thanks so much for all of your help throughout the years! ❤️"

"Carol is amazing! She has been very professional and so kind. Carol worked hard to get my coverage where it needed to be and the payments to match! Thank you so much"

"Awesome agent! Very professional staff! Always available and willing to answer any questions I had. I would highly recommend Shayne Laughlin State Farm!"

"Love my State Farm agent and their office staff!!! They are super informative and Jami is on top of my policies when something comes up!! Life gets busy and it’s comforting to know they have my back and can take care of all my insurance needs!"

"Our previous home insurance liquidated and gave us a short amount of time to be able to get another home insurance, especially with hurricane season so near. My favorite brother in law referred us to Leslie! Leslie was absolutely amazing in every step of the process and was able to explain everything about our policy with ease. We had a few repairs to make before in order to be covered and on our end we had a couple barriers that came up but Leslie was so patient with us and stayed in contact every step of the way!"

"Great experience with this office. Jami made it a worry free and super easy experience to get all of our work vehicles insured. They also had the best rates, 10 out of 10 would recommend."

"Muy buen servicio obvio la que atiende muy amable. Great service in the Place 100% recomendable"

"Jami was so easy to work with and made it a breeze to set up my business insurance policy."

"Jami helped me switch from geico after they decided to raise my bill ridiculously high due to inflation. She made a stressful situation easy and explained everything to where I could understand it. She made sure to give every discount possible and gave me a good rate Thanks jami!"

"Let me just say this I have been to a few insurance companies and when I say Shayne and her team are the best they are the best, even though one of them is a Cowboy fan(coughcoughMike), but he still a good guy. When the storm came they made sure we were good and comfortable and work with us every step of the way and for that they will always be family and I just want to say thank you Shayne Laughlin and the State Farm family I appreciate you guys so much."

"Shayne and all of her staff are exceptional! They have always made sure I was taken care of. I cannot say enough great things about this team!"

"I've been with Shayne Laughlin for several years. They've always given me excellent service. Everyone there is so friendly and always ready to help out."

"Great Customer Service and I even got a Happy Birthday text 😁. What other insurance company you know sends out birthday texts. Join the StateFarm family you won’t be disappointed. ⭐️⭐️⭐️⭐️⭐️🥇"